FAQ

What are your office hours?

  • 8:30am to 5:00pm CST

I already have an Account with Aime Imports. How do I log in to the Website?

  • Click on register.
  • Key in your Account ID (found on the upper left-hand corner of your Invoice) and follow the prompts to set up your own User Name, Password & Security Keys.
  • Then you’ll be logged in instantaneously. (Please keep your User Name, Password & Security Keys in a safe place; for security purposes we do not keep record of your login information.)

I’m interested in opening an Account with Aime Imports. What do I do?

  • We are open to the wholesale trade only. A valid resale number from your state is required. The minimum opening order is $500.00. Subsequent minimum orders are $100 (a service charge will be applied if this subsequent minimum order amount is not met). You may submit a Customer Application through this Website. Once you complete the New Customer Application, you will receive an e-mail with your new Account Number.
  • Click on customer application.

How do I establish terms?

WHAT ARE YOUR TERMS OF SALE?

WHAT IS MY LOG IN/PASSWORD?

I’M HAVING TROUBLE WITH YOUR WEBSITE.

  • Please feel free to give us a call and we will try to help! Call 1.800.445.9437.

HOW DO I GET PRICING INFORMATION?

  • If you are an existing customer, to get pricing information you may simply:
    • E-mail your request to info@aimeports.com to receive a digital (.xls) copy of our current price list.
    • Log in to your online account to view products and pricing.
    • Give us a call at 1-800-445-9437.
    • Send us a fax at 1-800-780-8528.
  • If you are not an existing customer, you will need to first establish an account with Aime Imports. Start here.

HOW DO I GET MORE DETAILS ABOUT YOUR PRODUCTS?

  • Although the product information on our website has been carefully checked for accuracy, typographical errors and omissions occur and are subject to correction. Also note that the colors displayed on your computer monitor may not accurately reflect the physical product color. If you're not too sure about a product's measurements or description, we invite you to email support@aimeimports.com and we will be glad to help you find an answer.